Empower your staff to fly like a butterfly and sting like a bee.
Replace multiple devices with one powerful app powered by AI. The COMMUNICATE module features push-to-talk, group chat, photo sharing, and live video.
Gain full visibility and history with audio that is transcribed and recorded, and spoken chat messages.
Customer and staff communications integrated with task management, so no task slips through the cracks. Issues logged and automatically dispatched to the right team member.
Automated workflows eliminate inefficient dispatch and error-prone manual incident logging.
Real-time translation in 99 languages simplifies communication with customers and staff members not fluent in your facility’s predominant language. Language inclusion expands your customer base and your available talent pool.
Explore EXPERIENCE module →
Natural language processing and artificial intelligence applied to all communications for analytics on your workflows. Gain insights from customer requests, communication history, and task metadata.
Explore ALO →
Let customers report issues, make requests, and provide feedback in any way from anywhere – text messages, live chat, QR codes, and WhatsApp.
Unify all customer messages in one shared view for staff to engage them. Learn about issues before they escalate or turn into negative reviews.
The ALO platform brings NLP (natural language processing) enabled push-to-talk, group chat, and live video to your app to give your users the ability to communicate instantly. The ALO SDK also supports task management, presence management, and our developer-first SDK is designed to get you up and running quickly.
ALO runs on iOS and Android, and can be used from Internet browsers on MacOS, Windows, and Linux. To replace legacy walkie-talkie radios, ALO supports Android flip-phones with PTT buttons.
SMS for two-way text messaging, QR codes for feedback, Website chat widget for self-help and live chat, Mobile app chat widget, and WhatsApp
Push to talk, Group chat, Live video, Photo and document sharing, Direct messaging
Our customers love using ALO and we love helping them delight their customers, boost productivity, and grow revenue.
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The one word I would use to describe ALO is transformative. Before ALO we relied on radios and email for fan communication.
Matt Levin
Senior Vice President
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The one word I would use to describe ALO is progressive. They are always changing, always getting better, always growing.
Ash Harris
VP of Guest Experiences
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ALO has added value even beyond what I expected. ALO helps us communicate directly with our fans and respond faster.
Andre Seoldo
Assistant Athletic Driector
ALO runs on iOS and Android, and can be used from Internet browsers on MacOS, Windows, and Linux. To replace legacy walkie-talkie radios, we are partnering with commercial hardware manufacturers.
ALO is a single tool for security and guest services providing everything from incident management to body cams and QR/SMS to radios, leading to enhanced guest satisfaction, elevated safety, reduced risk, and better staff engagement - all with lower operating costs.
